TicketEddy Acceptable Use Policy

TicketEddy Program Policies and Guidelines

This document outlines the TicketEddy policies and guidelines that help ensure buyers have a positive interaction with TicketEddy merchants. As a TicketEddy merchant, you're required to adhere to the TicketEddy policies at all times. TicketEddy reserves the right to expand or edit these policies at any time. TicketEddy will also exercise its sole discretion in the interpretation and enforcement of these policies in conjunction with the program's Terms of Service.

1. Buyer Communications and Information

   1. Send marketing emails only if buyers have consented to receive them

   2. Allow users to remove themselves from mailing lists for direct mail

   3. Do not sell or rent buyer information acquired through TicketEddy

2. TicketEddy Branding and Acceptance Logo Guidelines

   1. Do not position or present TicketEddy as a form of payment equivalent to Visa, MasterCard, etc.

      TicketEddy accepts many payment types to allow buyers and merchants to transact. TicketEddy is not a form of payment that replaces or is equivalent to existing payment types and must not be presented as such.

3. Unacceptable Product Categories

   1. Prohibited items

      You may not accept payments through TicketEddy for the sale of any prohibited items that's against the laws of the United States, your state, or your community.

4. Chargeback Resolution Policy

   1. TicketEddy will evaluate all chargebacks you receive and, whenever possible, attempt to resolve them on your behalf when you provide sufficient documentation. Excessive chargebacks may result in negative action up to and including closure of your account.

   2. You do not forfeit your chargeback rights for TicketEddy transactions. TicketEddy will facilitate the representation of your chargebacks in accordance with the policies and procedures you currently follow today.